Discovery & research
Understand the problem before touching a screen. Competitive landscapes, user interviews, and the assumption the brief is built on.
Avalon: physician interviews killed the first direction before it shipped.
I design brands, digital products and the design systems behind them. Over a decade of shipped work across healthcare, telecom, ecommerce and consumer platforms, from the first sketch to developer handoff.
Understand the problem before touching a screen. Competitive landscapes, user interviews, and the assumption the brief is built on.
Avalon: physician interviews killed the first direction before it shipped.
Rapid sketches and divergent directions, mapped and compared before committing to one.
SeniorConnect: several identity directions explored before Sunlit Porch won.
Concepts become working flows in high fidelity. A prototype is an argument, so it should be testable.
Perceev: every core flow prototyped before visual polish.
Usability sessions and walkthroughs with the people who will actually use it, not proxies.
DOOS: parity checked on web and mobile before launch.
Refine on findings, then hand off annotated specs and components a developer can build without guessing.
Every project: the system ships with the screens.
Watch how the design performs in production, then keep improving it with real evidence.
ISP platforms: ranking and conversion reviewed after every revamp.
Not every project needs every step. Some skip stages, some repeat them. The order bends to the problem.
Voice, colour, type and usage rules that survive their second surface.
Research, flows and high-fidelity UI for web and mobile, end to end.
Foundations, components and the decision log behind them, ready for developers.
Designed and built together. Semantic HTML, CSS and JavaScript, fast and responsive.
iOS and Android product design that respects each platform's conventions.
Contrast, focus, reading order and plain language treated as design inputs from screen one.
A structured review of an existing product. What works, what leaks, what to fix first.
Advisory work for teams shipping their own design and front-end, on call.
Brand → Product → Systems · Replies within a day